ManagedServices

Eastern Telephone & Technologies has specialized in Network design, installation and maintenance for over 33 years. We can provide a variety of Managed Services Solutions to meet your business needs.

Total network peace of mind. Your time is precious. You have more important issues to deal with than your computer network. It is, however, a critical enabler to your business and in need of attention to ensure it’s running predictably, optimally and securely. Our fully managed program is the ideal solution for an organization like yours, an organization that demands the utmost in network reliability and quality service.

Our approach allows you to implement individual solutions at your discretion. We can design a plan for your business, then implement it in stages.

Eastern Telephone and Technologies can offer the following services:

Managed IT Services Solution:

  • Customized solution to best support your business needs
  • Initial project to stabilize and baseline IT resources
  • 24×7 performance monitoring of your key devices, applications and IT resources
  • Remote and onsite maintenance services
  • Highest call priority over standard customers
  • Comprehensive reporting, analysis and consultation
  • Greater transparency into IT performance, trends and planning

Addresses:

  • Network and system stability and safety
  • Security plan and services
  • Desktop services
  • Helpdesk services for users
  • Data protection through backup solution
  • Effective planning for functionality, capacity and performance
  • Application support with 3rd party vendors